Last updated: 28th June 2025
Welcome to Naila Ahmad London. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products.
By accessing this website and/or purchasing from us, you agree to be bound by these Terms. If you do not agree to all the terms, please do not use this website.
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1. About Us
Naila Ahmad London is a UK-based brand offering fashion, home décor, and wellness products. We are committed to quality craftsmanship and conscious living.
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2. Eligibility
You must be at least 18 years old or have the permission of a parent or legal guardian to use this website. There are no specific age restrictions on browsing or purchasing our products.
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3. Products and Descriptions
We make every effort to display our products accurately. However, we cannot guarantee that your device’s display of colours will be accurate. All product descriptions and prices are subject to change without notice.
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4. Orders and Payment
We accept payments via secure third-party platforms, including Stripe and PayPal. All prices are in GBP and include VAT (where applicable). Your order is not confirmed until payment is received.
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5. Shipping and Delivery
We currently only ship within the United Kingdom. Delivery times may vary but will be communicated at checkout. We are not liable for delays outside our control.
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6. Returns and Refunds
We hope you love your purchase, but if not, you may return items within 14 days of receipt if:
The item is unused, unworn, and in its original condition
All tags and packaging are intact
To initiate a return, please contact us atInfo@nailaahmadlondon.co.uk. Return shipping costs are the responsibility of the customer unless the item is faulty.
Refunds will be processed to your original payment method within 7–10 business days after we receive the returned item.
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7. Privacy and Data Protection
We collect personal data via forms and emails in compliance with UK GDPR. Your data is used to process orders, respond to enquiries, and send marketing communications (if you've opted in via platforms like Mailchimp).
For more details, please read our Privacy Policy.
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8. Intellectual Property
All content on this site — including images, designs, logos, and text — is the property of Naila Ahmad London and may not be used without our written permission.
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9. Third-Party Services
We use trusted third-party services (e.g. Stripe, PayPal, Mailchimp). By interacting with our website, you may also be subject to their terms and privacy policies.
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10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising out of your use of our site or products.
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11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
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12. Contact Us
If you have any questions about these Terms, please contact us at:
Email:Info@nailaahmadlondon.co.uk
Address: Leyton Green Studios 778-782 High Rd Leyton E10 6AE
