Shipping policy

SHIPPING POLICY

Processing Time All items at Naila Ahmad London are lovingly handmade to order. Your order will be shipped within 3-5 business days. During busy periods or for custom orders, processing time may be slightly longer.

Shipping Locations We currently ship within the United Kingdom only.

Shipping Method All orders are shipped via Royal Mail.

Shipping Costs Shipping costs are calculated at checkout based on your location and order total.

• Free UK shipping on orders over £100
• Standard shipping rates apply to orders under £100

Delivery Time Once your order has been dispatched, UK delivery typically takes 3-5 working days via Royal Mail.

Tracking You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Delays Please note that as all items are handmade, slight delays may occasionally occur. We will always communicate with you if there are any issues with your order.

Lost or Damaged Items If your order arrives damaged or goes missing in transit, please contact us immediately and we will work to resolve the issue as quickly as possible.

Questions? If you have any questions about shipping, please contact us at info@nailaahmadlondon.co.uk

nailaahmadlondon@gmail.com